Contact Us| Subject | Problem |
|---|---|
| Assessments |
Failure to assess child’s needs Delays to conducting an assessment Refusal to amend assessment |
| Direct Payments |
Refused Direct Payments Direct Payments have stopped following a review Direct Payments are not enough to cover the costs of the support needed |
| EHC Needs Assessment | Refused an EHC Needs Assessment |
| EHC Plan |
Refusal to carry out an EHC assessment or reassessment Refusal to create an EHC plan after carrying out an assessment or reassessment Refusal to change the education sections of an existing EHC plan (sections B, F and I) Decision that the child does not need an EHC plan anymore |
| Exclusions & Suspensions |
Unfairly permanently excluded from school Unfairly suspended from school |
| Carers (Unpaid) |
Failure to carry out a carer’s assessment Refused support such as respite care |
| Continuing Care (CC) |
Disagreement with Checklist decision Refused CC funding for your child CC funding awarded but amount is insufficient CC funding reduced following a review CC funding stopped |
| Discrimination |
Discriminated against in the workplace Refused reasonable adjustments at school, college, university or in the workplace |
| Disabled Facilities Grant | Found not eligible for a home adaptation grant |
| Housing |
Failure to adequately assess person’s housing needs Failure to provide suitable housing |
| Mental Capacity | Dispute the outcome of a mental capacity assessment |
| Mental Health Aftercare (Section 117) |
Failures with assessment Failures with care planning and support Delays arranging Section 117 Aftercare Ending Section 117 without following proper process |
| No Recourse to Public Funds (NRPF) | Failure to assess and support families with NRPF |
| Occupational Therapy (OT) |
Refused an OT assessment Refused OT support |
| Personal Budget | Refused details of personal budget |
| Referrals | Referral made but it was rejected |
| Respite |
Refused respite Respite package is not enough to meet needs |
| School Meals | Refused FREE school meals |
| Support Planning | Failures with care planning and support |
| Safeguarding |
Failure to carry out safeguarding enquiry Failure to issue safeguarding plan |
| Transport | Refused school or college transport |
| Transition to Adult Social Care | Refused a transitions assessment |
