Contact Us| Subject | Problem |
|---|---|
| Direct Payments |
Direct Payments refused Direct Payments have stopped following a review Direct Payments are not enough to cover the costs of the support needed |
| EHC Needs Assessment | Refused an EHC Needs Assessment |
| EHC Plan |
Refusal to carry out an EHC assessment or reassessment Refusal to create an EHC plan after carrying out an assessment or reassessment Refusal to change the education sections of an existing EHC plan (sections B, F and I) Decision that the child does not need an EHC plan anymore |
| Carers (Unpaid) |
Failure to carry out a carer’s assessment Found not eligible for support such as respite care |
| NHS Continuing Health Care (CHC) – Adults |
Disagreement with the CHC Checklist decision Found not eligible for NHS CHC funding CHC funding reduced CHC funding withdrawn Refused Fast Track funding |
| Disability Discrimination | Refused reasonable adjustments |
| Disabled Student Allowance (DSA) | Refused DSA funding and support by Student Finance England |
| Deprivation of Assets | Wrongly accused of deliberate deprivation of assets to avoid paying charges or to reduce the amount required to pay |
| Disabled Facilities Grant | Found not eligible for a home adaptation grant |
| NHS Funded Nursing Care (FNC) | Found not eligible for FNC |
| Housing |
Failure to adequately assess housing needs Failure to provide suitable housing |
| Hospital Discharge & Community Support |
Failures with assessment Failure to provide suitable care and support after leaving hospital |
| Mental Capacity | Dispute the outcome of a mental capacity assessment |
| Mental Health Aftercare (Section 117) |
Failures with assessment Failures with care planning and support Delays arranging Section 117 Aftercare Ending Section 117 without following the proper process |
| No Recourse to Public Funds (NRPF) |
Failure to assess and support an adult with NRPF Failure to assess and support families with NRPF |
| Ordinary Residence | Incorrect determination of ordinary residence |
| Occupational Therapy (OT) |
Refused an OT assessment Disagreement with OT assessment |
| Referrals | Referral made but it was rejected |
| Respite |
Refused respite Respite package is not enough to meet the needs |
| Safeguarding |
Failure to carry out safeguarding enquiry Failure to issue safeguarding plan |
| Transport | Refused transport |
| Transition to Adult Social Care | Refused a transitions assessment |
