Shipping Policy
Thank you for shopping with Flowers Bear. Below is our shipping policy to help you understand how and when your order will be delivered.
1. Order Processing Time
All orders are processed within 1–3 business days. During peak seasons or sales, processing times may be slightly longer. You will receive a confirmation email once your order has been shipped.
2. Shipping Time
Shipping typically takes 7–15 business days depending on your location. Please note that delays may occur due to customs, weather, or other factors beyond our control.
3. Shipping Locations
We ship worldwide. Please ensure that your delivery address is entered correctly at checkout. We are not responsible for items lost due to incorrect or incomplete addresses.
4. Shipping Costs
Shipping charges are calculated at checkout based on your location and the total weight of your order. Occasionally, we may offer free shipping promotions.
5. Tracking Information
Once your order has been dispatched, you will receive an email with tracking details. Please allow up to 72 hours for the tracking number to update.
6. Customs & Duties
International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer and are not included in the product or shipping price.
7. Lost or Delayed Shipments
If your order hasn't arrived within the estimated time, please contact us at info@flowerbear.co.uk and we will assist you in tracking or replacing your order as needed.
8. Questions?
If you have any questions regarding shipping, feel free to contact us at info@flowerbear.co.uk. We’re happy to help.