Tenants Advice
Our personnel are specially trained and equipped to assist you to find properties to let that will meet your needs. We maintain a database of properties available to let, along with prospective tenants and their requirements. As properties become available, our first action is to contact waiting tenants on our database whose requirements match that of the property. Typically, properties to let become available about two months before occupancy date, so where possible, it is advisable to start looking at your earliest convenience.
Viewings:- Having potentially identified a suitable property, we will arrange a viewing. This will be at a time to suit you, subject of course, to the occupiers’ permission. All viewings will be accompanied by a member of staff who will be able to provide advice and answer any questions you may have.
Offer / Application:- Having decided on a property, each applicant will need to complete an application pack. At this time, any details or requirements can be provisionally agreed, such as occupancy date, duration of the letting etc. Upon application, a Reservation Deposit will be required. This will be equal to two weeks let. Assuming the rental then proceeds, this will be deducted from the monies due before occupation. These monies are outlined in more detail in the Let, Deposit and Administration / Agency fees sections, shown below. If we or the landlord decline your application, this deposit will be refunded (minus the fee for the referencing and Credit Check which unfortunately are non-refundable). It will however, not be refunded if you decide not to proceed for any reason or if the tenancy fails to progress due to incomplete or inaccurate information provided in the tenancy application.
References:- We will take references on behalf of the landlord. Typically, these will include your employer, a former landlord and a Character Reference. In addition, a Credit Check will also be undertaken
Let:- Let are normally quoted on a calendar month basis. In addition, the tenant is usually responsible for Council Tax, Water Rates, gas, electricity and telephone costs. Let are payable monthly, in advance, by standing order (unless alternative arrangements are previously agreed upon). The first months’ let is therefore due before taking occupation of the property.
Deposit:- A deposit is also required prior to the occupation. This amount could vary but is normally equal to five weeks let depending on the individual requirements of the landlord. Where we are managing the property, we hold this as stakeholders in a Client Account until the end of the tenancy. Where we are not managing the property, it will be passed over to the landlord. The deposit is held to cover any breakages, damage or other tenant liabilities. Where we are managing, at the end of the tenancy, we will check the property (in the presence of the tenant, if requested) and assess any damages and deductions due, in line with the check out report compiled by the independent inventory company. Further detail on the comprehensive inventory and schedule of condition is covered below.
Please note that the deposit cannot be used to cover let
Tenancy Agreement:- The Tenancy Agreement will be produced prior to the commencement of the tenancy. All tenants will need to read and then sign the agreement.
Check-in and Check-out:- We use an independent inventory company to compile a comprehensive Inventory and Schedule of Condition. This records the condition of the property and any contents prior to the commencement of a tenancy. This ensures that the property is returned to the landlord in the condition