AGENT
Should I get Boiler Cover?
Boiler cover offers the security and comfort of knowing that when things go wrong, you're not alone. When you take out a cover plan with us, we become your go-to support for problems around your home. With an average response time of ~2 hours, our fast and efficient team provides the comfort of knowing that problems are fixed as quickly as they appear.
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More reasons to choose us
Any Gas Boiler, Any Time.
We cover all makes and models of gas boilers. Plus, if it’s under seven years old we’ll offer a free replacement if your boiler is deemed Beyond Economic Repair (BER).
Gas-Safe Registered Engineers.
Every one of our engineers are Gas-Safe Registered. This means that all of our engineers are skilled and experienced to tackle any problem you have with your home.
Building Trust Through Genuine Care.
We don't view ourselves as just service providers. We are the caretakers of your home - so you and your family have more time to experience and enjoy life with less stress. We're on-call to ensure your time with us is nothing short of exceptional.
Standing by Our Promises, Always.
The last thing you need when crisis strikes is to be faced with unexpected costs. That's why, with DuoHeat, what you see is what you get: transparent pricing with no sneaky fees for all our core plans.
Unlimited Call-Outs on All Plans.
Parts of your home can break at any time. Enjoy year-round support with unlimited claims and no hidden costs. We’re here whenever you need help.
Respecting Your Time and Schedule.
When problems arise, we know you want the solution to be effective and efficient. Both our customer care team and engineers are fast, understanding and reliable. Your time matters to us, and we respect it every step of the way.
Boiler cover for Agent
We're here to help you build and sustain trust with your tenants. By assuring your tenants that you've got the resources to respond and rectify issues in a timely manner, tenants feel safer and stay longer. Our landlord cover plans also come with an annual CP12 Certificate which is required annually.
FAQS
How do I make a claim?
To make a claim, please contact us via our enquiry form. Our experienced customer care team will respond on average in ~2 hours. They will be able to advise on your next steps, and be your point of contact until the issue is resolved.
Do you cover my area?
Our network of engineers is robust throughout all areas listed above, so you'll never be left waiting when an issue arises.
Is your customer care team based in the UK?
We understand the need for local support, so our customer care team understands the economic uncertainty currently facing the UK and can offer support using first-hand experience.
Are your engineers vetted and qualified?
We understand the trust you place in us when we send an engineer into your home. This is a responsibility we take very seriously, and will never take a risk in compromising your trust with us.
Will I get a discount as I have multiple properties?
We would be happy to provide a multiple property discount. Complete this enquiry form or ask our customer service team via live chat.
